隨著社會(huì)的發(fā)展,不管是在職場中,還是定居國外,英語的份量是越來越重要了。今天就我的經(jīng)驗(yàn)來給大家說說外貿(mào)英語 英語怎么說,11個(gè)外貿(mào)業(yè)務(wù)郵件經(jīng)典英語模板,外貿(mào)英語隨口說之接待客戶篇,外貿(mào)部主管英文怎么說,外貿(mào)部用英語怎么說,如何快速學(xué)好外貿(mào)英語??,如何快速學(xué)好外貿(mào)英語?純干貨,外貿(mào)行業(yè)小白必看篇,建議收藏!常用的國際貿(mào)易英語口語有哪些?超實(shí)用的外貿(mào)英語口語分享!??。
1.11個(gè)外貿(mào)業(yè)務(wù)郵件經(jīng)典英語模板
外貿(mào)業(yè)務(wù)員在工作的時(shí)候,有時(shí)不知道怎么更好的去給客戶發(fā)郵件,引起他的回復(fù),推薦以下幾種情況的郵件模板:1、發(fā)了開發(fā)信后客戶沒回音,一個(gè)字“催”!Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先寫得委婉一點(diǎn),把你上次寫給他的郵件放在下面。如果他還是沒回復(fù),那就再重新發(fā)一遍,上面加上大寫的紅色或者粗體的“RE-SEND?。?!”如果還是沒消息,只能打電話。2、展會(huì)上遇到客戶寫的開發(fā)信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in .Hope to get good news from you! Thanks.Best regards, assistant*** ,需要說明的一點(diǎn),在展會(huì)上拿到過客人的名片,而且客人曾經(jīng)對(duì)某一款產(chǎn)品感興趣,那簡直是一個(gè)相當(dāng)好的機(jī)會(huì)!只要你把握住了,成交可能性是很大的!這種情況下,你特別要標(biāo)注出他在展會(huì)上選的東西,而且主動(dòng)提供詳細(xì)資料和報(bào)價(jià),這一點(diǎn)至關(guān)重要!客人很忙的,可能會(huì)收到很多很多郵件,恐怕根本沒空回復(fù)或主動(dòng)聯(lián)系你,所以你一定要主動(dòng)出擊,提供完整的資料和好的價(jià)格,然后跟進(jìn),贏得他的信任!做業(yè)務(wù)要學(xué)會(huì)主動(dòng),客人一個(gè)眼色,你就要能完成三四個(gè)動(dòng)作。客人問你價(jià)格,你連詳細(xì)參數(shù)尺寸包裝材料都一并提供了??腿藛柲阏f明書,你連設(shè)計(jì)稿和文字都完整無誤地給他參考??腿诵枰屎校悴恢菇o了他圖片,還有準(zhǔn)確尺寸的刀模圖,連別的客人的彩盒也一并給他做設(shè)計(jì)參考。你說,客人是不是會(huì)對(duì)你印象很好?3、寄樣品運(yùn)費(fèi)讓對(duì)方出(到付)的委婉郵件Hi ***,Thank you so much for your kind reply!Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked!Please contact me if further questions. Thank you!Kind regards,C4、客戶嫌價(jià)格高時(shí),你的回復(fù)Dear ***,Thank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc.Pls don't worry about the quality. Price is important, but quality counts for much more!Here is just a little change, the original length of the is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!All the and the body look the same! I think it's workable for both of us. Any comments?Best regards,對(duì)策:讓他知道你的價(jià)格沒有報(bào)高,不是人家一說便宜點(diǎn),你嗖一下給人家少了一半價(jià)格,而是改變產(chǎn)品規(guī)格,比如包裝由好的改次的,長度改短點(diǎn),重量要少點(diǎn),或者功率低點(diǎn)。5、發(fā)了PI后客戶沒回信,還是“催”!Hi ***,Sorry to trouble you again!Regarding the PI dated on ***, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass !It's a long time since I have got your reply last time. How is going on? If anything changed, pls keep me posted!Thanks and best regards,***6、寄了樣品,并且感覺客戶應(yīng)該是滿意的,但是他沒有回音,這時(shí)你可以發(fā)這個(gè)郵件Dear ***,Sorry to trouble you again!Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass . P/I will be sent to you asap after your .If anything changed, pls keep me posted! Thank you!Best regards,***或者用精簡版Dear ***,What about the final decision about our samples? We need your comments to go ahead!Thank you!Kind regards,Renee*** Co. Ltd.Tel: ***Fax: ***Mail: ***Web: ***7、客人死命砍價(jià)時(shí)回復(fù)的郵件Dear sir,Pls find the re-checking the price as follows:1) Super grade, USD***, give you a special discount of 2%2) A grade, USD***, similar as super grade, but price much more .Hope we can deal. Thank you!Rgds,這時(shí)你不能一下子給人家底價(jià),可以用采購數(shù)量來給他打個(gè)小折,這樣就算價(jià)格低了,數(shù)量上也補(bǔ)點(diǎn)進(jìn)來。8、你客戶是中間商,他需要等其客戶回應(yīng)之后才能再和你聯(lián)系,沒事時(shí)發(fā)個(gè)郵件讓中間商客戶別把你忘了。Hi ***Thank you for your prompt reply!Please keep me posted for further details.Kind regards,***9、客戶要來*看你們廠了!激動(dòng)時(shí)別忘記發(fā)郵件確認(rèn)彼此聯(lián)系方式呀!Hi ***,I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!!!Could you pls give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!My cell phone is ***. Pls call me if any questions. Thank you!Kind regards,10、客戶給你的價(jià)格太低做不了,給他可以選擇的方案。Dear ***Thank you for your kind mail! But , this price also for us.I sincerely hope to have business with you, pls realize our position. 2 as below:1) keep the same, EUR2.45/pc, C&F air ) keep the same, EUR2.60/pc, with 3*AAA battery, C&F air , please. Thank you!Rgds,11、客戶明確對(duì)你說他的訂單下給別人了,這時(shí)發(fā)封信感謝一下吧,生意不成交情在哈!Hi ***,Thank you soooooo much for your kind mail! I !We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near future, pls keep me posted! It's my pleasure to be on service of you!By the way, will you plan to visit China soon? I really hope to have a face-to-face meeting with you!Take care! Hope goes well!Thanks and best regards,
2.外貿(mào)英語隨口說之接待客戶篇
大家好!相信各位做外貿(mào)的朋友平時(shí)大多跟客戶進(jìn)行溝通交流都是用通過郵件或社交軟件等載體去進(jìn)行表達(dá),但也有不可避免的需要跟客戶面對(duì)面交流的場合,這時(shí)候就要考驗(yàn)業(yè)務(wù)員們的聽力和口語水平了。小編曾經(jīng)臨時(shí)接到一份幫一家服裝公司做翻譯的兼職,那家公司規(guī)模不大,只有幾個(gè)業(yè)務(wù)員,奈何業(yè)務(wù)員們的口語和聽力水平比較欠缺,發(fā)過去的服裝樣本客戶不滿意,剛好客戶來廣州了,說第二天要來公司面談,尺寸、款式都要改,改好了之后才能生產(chǎn)。于是小編提前一晚學(xué)習(xí)了一下服裝行業(yè)的專業(yè)詞匯,再復(fù)習(xí)了一下外貿(mào)常見的高頻詞匯,第二天客戶說哪個(gè)位置要改,設(shè)計(jì)要怎么變動(dòng)我都較清楚地傳達(dá)給了服裝公司一方。(ps:幸好客戶是俄羅斯人,口音不太重)產(chǎn)品的細(xì)節(jié)談清楚后,客戶當(dāng)場就下定金,讓工廠安排生產(chǎn)了。相對(duì)于面談,用郵件溝通時(shí)效較慢,而且可能傳達(dá)不準(zhǔn)確??梢?,口語能力不是業(yè)務(wù)員的必須項(xiàng),但一定是加分項(xiàng)。下面,小編給大家整理一下不同場合下出現(xiàn)的外貿(mào)高頻詞以及較地道的英文表達(dá)。(一)接待客戶篇商務(wù)招待是經(jīng)常發(fā)生的商務(wù)活動(dòng),從辦公室的一杯茶水到一場正式的飯局,陪客戶觀看球賽等,都屬于商務(wù)招待的范圍。商務(wù)招待能力不僅反映出業(yè)務(wù)員的個(gè)人素質(zhì)和能力,更是企業(yè)形象、產(chǎn)品質(zhì)量和服務(wù)水準(zhǔn)的體現(xiàn)。當(dāng)客戶來訪時(shí),如能做到細(xì)心招待,便能增進(jìn)客戶對(duì)你的好感及信任,有利于促進(jìn)商務(wù)合作的成功。高頻詞匯:高頻句式:一、在機(jī)場:當(dāng)客戶剛下飛機(jī)時(shí),可以說: ① 互相確認(rèn)身份: Excuse me, are you xxx from xxx company? I am XXX, the (職位) from xxx company. I am here to meet you.您好,請(qǐng)問您是來自xx公司的xx先生/女士嗎?我是xx公司的(職位),我來接您。 ②寒暄:How do you do? / Welcome to Guangzhou! 您好!歡迎來到廣州!Let me help you with your luggage. 我來幫您拿行李吧。How was your flight/journey? 飛機(jī)旅途還好嗎?Thank you so much for coming all the way to meet us. 感謝您千里迢迢過來*拜訪我們。It is always a pleasure to greet a friend from afar. 有朋自遠(yuǎn)方來,不亦樂乎。I have long been looking forward to meeting you! 久仰大名?。ㄒ恢毕M姷侥。┒?、 從機(jī)場去酒店途中,或者不談公事的時(shí)候可談的話題:①詢問客戶與所在城市的關(guān)聯(lián)或看法,例:Have you ever been to Guangzhou? / Is this your first time that you have been to Guangzhou? / What do you think of Guangzhou?之前有來過廣州嗎?/ 這是您*次來廣州嗎?/ 您覺得廣州這城市怎么樣呢?②對(duì)客戶講的話題表示感興趣并給予反應(yīng):What happened then? 之后發(fā)生了什么?What did you do / say then? 然后你做了/說了什么?How did you feel then? 那您當(dāng)時(shí)感覺怎么樣?Really? 真的嗎?That’s amazing / / marvelous !太精彩/ 有趣了!How awful / / ! 噢!太糟糕/尷尬了!Good heavens! 天?。、劢榻B即將入住的酒店,如:The hotel is located in the downtown area, only ten minutes by car from the hotel to the venue. 酒店位于廣州市區(qū),到會(huì)場只有十分鐘的車程。④介紹所在城市的特色、變化等,如:It is never too hot or too cold in Guangzhou, so it is green and has flowers all year around and it’s known as the “ flower city”.廣州全年的天氣不會(huì)太熱也不會(huì)太冷,終年常綠,鮮花常開,素有“花城“之稱。Changes have taken rapidly in Guangzhou. Some urban villages have developed to centers within few years.廣州變化十分迅速。一些城中村在短短幾年內(nèi)就發(fā)展成商業(yè)中心了。⑤當(dāng)接待完客戶吃完飯時(shí),不要說“Did you eat well?” 可以說:How do you like the food? 這菜怎么樣?Did you enjoy the food? 這菜合口味嗎?⑥當(dāng)客戶說謝謝時(shí),除了說”You are welcome”,還可以說:Don’t mention it沒關(guān)系,不用客氣。Not at all. 別客氣No worries. 小事。三、送別客戶的時(shí)候:You are welcome to visit us again any time. Our door is always open to friends.歡迎你們隨時(shí)再來,我們的門對(duì)朋友是永遠(yuǎn)敞開的。Do come again!一定要再來玩哈!I wish you a pleasant journey! / Have a nice trip!祝您旅途愉快!Take care!保重注意:以上小編整理的話題和句式,用來接待客戶基本不會(huì)出錯(cuò)。除此之外,閑聊時(shí)還可以談包括天氣、旅游、運(yùn)動(dòng)、愛好、電影、城市建筑等不容易觸碰“文化禁忌“的話題。大家在接待客戶之前一定要根據(jù)客戶的國籍,提前了解文化差異現(xiàn)象,了解宗教信仰以及準(zhǔn)備相應(yīng)的飲食。想了解更多?歡迎關(guān)注微信公眾號(hào):外貿(mào)快易通
3.外貿(mào)部主管英文怎么說
Foreign trade /Executive/ sales /Executive/manager
4.外貿(mào)部用英語怎么說
1. The Ministry of Foreign Trade ; 縮寫:the MFT (*、美國用法)2. The of Foreign Trade; 縮寫:the DFT (英國用法)
5.如何快速學(xué)好外貿(mào)英語??
一、注意用詞對(duì)于基礎(chǔ)單詞、詞組和短語(特別是動(dòng)詞搭配)要求熟練掌握,注意常用句型的積累,注意外貿(mào)日常交際用語的積累。而外貿(mào)英語培訓(xùn)的作用,就是可以全方提高學(xué)員外貿(mào)英語聽力、口語、會(huì)話能力,掌握實(shí)用的外貿(mào)詞匯和常用句型。二、口語學(xué)習(xí)。要想在外貿(mào)場合能產(chǎn)生條件反射式的效果,使得發(fā)音更標(biāo)準(zhǔn),最主要還在于提高我們的外貿(mào)口語表達(dá)能力。這點(diǎn),單靠自學(xué)還是不夠的,有機(jī)會(huì)*能接觸老外,哪怕是只是聽他們說,對(duì)我們來說也是一種提高。三、聽力學(xué)習(xí)。以后我們接觸客戶的時(shí)候,有可能在任何嘈雜的環(huán)境,想要聽懂客戶說什么更是難上加難,所以我們的聽力水平也要同步提升,*的方法是外貿(mào)英語搭配現(xiàn)實(shí)英語,*能把我們學(xué)習(xí)到的外貿(mào)英語知識(shí)運(yùn)用在實(shí)際場景中。外貿(mào)英語學(xué)習(xí)可不能臨時(shí)抱佛腳,需要每天大量的練習(xí),這樣我們的外貿(mào)英語口語才能更加流利,而且在外貿(mào)英語學(xué)習(xí)后期,我們還要著重提高外貿(mào)口語語感。不過這點(diǎn)不同擔(dān)心,當(dāng)我們通過專業(yè)的培訓(xùn)后,自然可以提高英語語感。
6.如何快速學(xué)好外貿(mào)英語?純干貨,外貿(mào)行業(yè)小白必看篇
看到這個(gè)題目,我提煉出來了三個(gè)關(guān)鍵詞:快、好、外貿(mào)英語(也就是商務(wù)英語)。外貿(mào)英語口語不同于日??谡Z,相比較而言,更正式、更注重場合。稍有不慎,不僅出糗更是跟工作直接掛鉤。不過相信不管是機(jī)緣巧合進(jìn)入的外貿(mào)行業(yè),還是是自己從一而終的選擇。既然入了行,就說明你有這方面的優(yōu)勢(shì)。所以一定要自信,一定要相信自己,勇敢開口,抓住每一個(gè)交流的機(jī)會(huì)。如果你是一個(gè)人自學(xué)英語想進(jìn)入外貿(mào)行業(yè),其實(shí)要看你原先的基礎(chǔ),如果你是零基礎(chǔ)或者是基礎(chǔ)比較薄弱,我是不建議你來自學(xué)的,因?yàn)檎娴臅?huì)走不少彎路,浪費(fèi)時(shí)間而且效果也不好,分享一個(gè)我當(dāng)初學(xué)習(xí)英語的地方,跟著外教老師一對(duì)一線上學(xué)習(xí),效果不錯(cuò),下方可以免費(fèi)領(lǐng)取試聽:
7.建議收藏!常用的國際貿(mào)易英語口語有哪些?超實(shí)用的外貿(mào)英語口語分享!
外貿(mào)英語(Foreign trade English),外貿(mào)為商務(wù)英語范疇,確切的說是針對(duì)外貿(mào)行業(yè)的英語。主要包括外貿(mào)英語口語、外貿(mào)英語函電、外貿(mào)單證英語等,學(xué)習(xí)外貿(mào)英語主要目的是為了更好地應(yīng)對(duì)國際貿(mào)易。那么常用的國際貿(mào)易英語口語有哪些?今天就來給大家分享一下!雙方介紹Hello, how are you? I am Antony。(說完了,必須等對(duì)方回復(fù)。)對(duì)方回復(fù)可能是I am Dave, 或者是Hasan,或者是Sandeep。Can I call you Sandeep? 或者是 Can I call you Hasan? 或者Can I call you Dave? 這樣比較禮貌。一般情況下,如果客戶是美國,英國,澳大利亞,新西蘭,或者是加拿大的,你都不用再問, 就直接叫對(duì)方名字可以了。有一些業(yè)務(wù)員會(huì)叫Mr. Sandeep 是基于禮貌,或者不肯定這個(gè)是不是姓。但一般情況下,如果你介紹自己的時(shí)候是用名字,對(duì)方回復(fù)你的肯定也是名字,所以可以放心叫。這里讓你基于禮貌和確認(rèn)一下,比較安全一點(diǎn)??蛻粼仍谀牟少彛緽y the way, where did you buy before? 特別適合剛見面,聊天一會(huì)了,突然看著他的眼睛問:你以前在哪里采購這個(gè)產(chǎn)品?問完了,閉嘴,盯著他的眼睛看。別離開他的視線,看看他的反應(yīng)。不用擔(dān)心不好意思,做生意,直接一點(diǎn)問,不用怕??窜囬gLet me show you our line (或者是 work shop)然后帶客戶進(jìn)去看車間??吹臅r(shí)候必須重點(diǎn)介紹生產(chǎn)過程怎么保證質(zhì)量,或者規(guī)避可能會(huì)出現(xiàn)的產(chǎn)品質(zhì)量問題。In order to prevent xxxxxxxx from happening, we add this procedure in our 。為了防止出現(xiàn)這種質(zhì)量問題,我們?cè)谏a(chǎn)流程上面加了這一道工序。解釋你們和別人不一樣的地方。然后補(bǔ)問一下客戶,Do you have any better that can help us to improve this or to prevent this from happening。主動(dòng)問客戶有沒有更加好的建議去改善你們的產(chǎn)品生產(chǎn)質(zhì)量。參觀樣品間參觀前:記得在進(jìn)入下一步參觀樣品間前,必須得確認(rèn)客戶已經(jīng)沒有產(chǎn)品質(zhì)量的問題才行。Before we leave for our showroom, do you satisfy with our so far? Any more ? 先看看客戶還有沒有問題。必須在進(jìn)入樣品間前,就確認(rèn)客戶已經(jīng)沒有產(chǎn)品質(zhì)量問題。否則后面報(bào)價(jià)了,客戶會(huì)以擔(dān)心產(chǎn)品質(zhì)量這些問題,說要考慮清楚才覺得下不下單。那你就沒有辦法讓客戶在當(dāng)天或者回去之后下單了。如果客戶是滿意的,我會(huì)調(diào)皮的問客戶 So you mean if price is not a problem here, you are gonna place your order today,right? 然后一直看著對(duì)方,等他回復(fù)答案。如果客戶一直都不說話,那你就打打圓場, I am just kidding。Don’t be so serious。Gosh。給客戶一個(gè)下臺(tái)階,讓客戶放松。但你應(yīng)該知道,客戶還沒有準(zhǔn)備好今天下單的了。但起碼要測試多一兩次才行。參觀時(shí):后面就可以進(jìn)入樣品間看樣品的了。記得要問的問題包括:Do you see anything you like? 有看到什么你喜歡的嗎?Why you like this model? 讓客戶說出原因,為什么他喜歡。你后面就可以根據(jù)這一點(diǎn)推薦產(chǎn)品給客戶了。在樣品間如果客戶有喜歡的產(chǎn)品,我就肯定會(huì)在離開樣品間之前再問一次,If price is not a problem anymore, you are sure gonna buy this model today, right?必須強(qiáng)調(diào)今天,看看客戶反應(yīng);如果還是馬上緊張不回復(fù)的,那就還是那一句,I am just kidding。hahaha。給客戶一個(gè)下臺(tái)階。談價(jià)格:但萬一客戶的反應(yīng)是,Sure, why not。你就補(bǔ)一句,I hope you like the price later on。然后就不等他回復(fù)離開樣品間。起碼就知道,客戶就看價(jià)格了,今天下單是非常有可能的事情。后面大不了打打折扣,一定能夠拿下客戶。讓客戶放松*還有一點(diǎn)非常重要的,客戶確認(rèn)了訂單之后,馬上讓客戶放松下來,不能讓客戶一直處于一種繃緊的狀態(tài)的。這個(gè)時(shí)候,就可以繼續(xù)喝咖啡,聊聊天。然后才,和客戶說,Can you make some small deposit to secure the discount and we can get start ahead of time for ?其實(shí)大家也是可以在申請(qǐng)的時(shí)候就加入這一條,If I can work out a special discount for you, you need to place a small amount of deposit to secure the special discount。Otherwise, my boss cannot give this discount to anyone。其實(shí)都是套路加套路,目的都是為了搞定客戶,確認(rèn)訂單。但我都希望能夠盡量拿點(diǎn)定金會(huì)安全一點(diǎn),當(dāng)然,如果客戶真的沒有辦法當(dāng)天給定金的。哪就只能選擇相信客戶,客戶會(huì)回去打定金的。但我覺得機(jī)會(huì)就50/50的了。女業(yè)務(wù)員可以和客戶說,你回去記得盡快打款啊。折扣有興趣只有一周時(shí)間。過來就不能給你的了。This special discount only valid for one week, so you need to act fast in order to get the special discount。I can only help you to hold this for one week。其實(shí)大家真的不用擔(dān)心會(huì)不會(huì)給客戶太多壓力??蛻魜碓L了,報(bào)價(jià)了,難道你不想客戶下單嗎?很多時(shí)候,這種壓力確認(rèn)訂單,成功率特別高。If you believe you can, you can, if you don’t believe you can, then you can’t。Simple and is a fact。你相信的話,你一定能夠做到,你如果懷疑的話,就一定不能。就這么簡單的一個(gè)事實(shí)。常用的國際貿(mào)易英語口語有哪些?超實(shí)用的外貿(mào)英語口語分享!以上是給大家分享的內(nèi)容,希望能夠?qū)Υ蠹覍W(xué)習(xí)外貿(mào)英語有幫助!
外貿(mào)英語 英語怎么說,11個(gè)外貿(mào)業(yè)務(wù)郵件經(jīng)典英語模板,外貿(mào)英語隨口說之接待客戶篇,外貿(mào)部主管英文怎么說,外貿(mào)部用英語怎么說,如何快速學(xué)好外貿(mào)英語??,如何快速學(xué)好外貿(mào)英語?純干貨,外貿(mào)行業(yè)小白必看篇,建議收藏!常用的國際貿(mào)易英語口語有哪些?超實(shí)用的外貿(mào)英語口語分享!??以上就是我今天的分享啦,感謝閱讀。